*We cannot accept cancellations via email.  Please call the office at 972-410-8020 to cancel your appointment.*

Cancellation Policy

An appointment is considered a late cancellation if less than 24 hours notice is given.

We ask that all appointments be guaranteed against late cancellation or late rescheduling with a major credit card.

Your card is not billed unless your vacated appointment goes unfilled.

We do our best to fill these openings-just like you, we’d much prefer to have another guest take your place than charge for a cancellation.

Guests are responsible for just $25 per hour of services reserved (or portion thereof) regardless of the reason for cancelling.

This FlexFee is designed to provide partial compensation for our doctors, who rely on a busy schedule for a rewarding career.  This policy helps us retain our therapies and doctors.

We simply charge the same low cancellation fee whether it’s a spontaneous weekend away or the flu bug.

We appreciate your understanding.